Staff Sergeant (SSG) Hamidah Paramedic Specialist within the Singapore Civil Defence Force (SCDF)
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Once, during the haze crisis, she took 312 calls in a single shift. By hour 14, her throat was raw. By hour 18, she had stopped feeling her legs. At hour 22, a man called to say his elderly mother was turning blue. Hamidah dispatched an ambulance, then stayed on the line, singing an old Malay lullaby into the phone because the mother had stopped responding and the son was weeping. The ambulance arrived. The mother lived. The son later sent a letter to the base: “I don’t know her name, but her voice sounded like salam —like peace.” Staff Sergeant (SSG) Hamidah Paramedic Specialist within the