If a site like Moviesflix or its variants (e.g., moviesflix.to) is not loading or the app is crashing, try these steps:

1. Install uBlock Origin (Chrome/Firefox) – not just any ad blocker; this is open-source and blocks scripts.
2. Install Pop-up Blocker (strict) for extra layers.
3. In uBlock Origin settings, enable "Block media elements larger than 50KB" (stops auto-playing ads).

When to contact support

If you hear audio but see a blank video screen, your browser's hardware acceleration is likely conflicting with the video codec.