How To Unblock A Prison Call [verified] Online

Establishing a line of communication with an incarcerated loved one is often complicated by high security and automated billing systems. If you have stopped receiving calls, the "block" can occur at three different levels: your personal device, your phone carrier, or the prison’s third-party service provider (like IC Solutions Step 1: Check Your Personal Device Settings

If the incarcerated individual loses phone privileges as part of a punishment, the facility will block all outgoing calls from their PIN to every approved number. This is a facility-side block, not a recipient-side block. how to unblock a prison call

(800) 388-7346

Call customer service at to ask for the specific reason for the block. Establishing a line of communication with an incarcerated

If you cannot unblock the phone line after 14 days of trying, consider these backup methods (subject to facility rules): (800) 388-7346 Call customer service at to ask

Conclusion

Contact the prison or correctional facility to confirm the inmate's phone account status. You can: