| Pillar | Description | |--------|-------------| | | 360° projection mapping, haptic floors, scent engineering | | Gamified service | Loyalty app with “mission complete” badges for each visit | | Social bonding | Post-service group rituals (e.g., toast ceremonies, shared debrief corners) | | Recovery integration | On-site massage chairs, hydration bars, quiet rooms |
| Pillar | Description | |--------|-------------| | | 360° projection mapping, haptic floors, scent engineering | | Gamified service | Loyalty app with “mission complete” badges for each visit | | Social bonding | Post-service group rituals (e.g., toast ceremonies, shared debrief corners) | | Recovery integration | On-site massage chairs, hydration bars, quiet rooms |